Client feedback is an essential part of service evaluation and can aid both the development and delivery of client-centred services. The current study is an investigation into the experiences of women who have accessed a perinatal infant mental health (PIMH) service. The purpose of the perinatal infant mental health (PIMH) service in Gosford, Central Coast (Australia) is to support vulnerable women to connect with and care for their infant, however it is not well understood how effectively the service supports the needs of the consumers.
Overall, it was found that trusting therapeutic relationships with a regular clinician facilitated a safe environment conducive to counselling, which allowed for reflections on trauma, mental health and parenting. Implications: Findings from this study highlight the positive impact of PIMH services on consumers with a particular emphasis on the importance of the consumer–clinician relationship. Importantly, it was also found that dealing with past trauma was critically important for the women to enable them to move on with their lives as mothers.
Citation: Coates, D., Davis, E., & Campbell, L. (2016). The experiences of women who have accessed a perinatal and infant mental health service: a qualitative investigation. Advances in Mental Health, 1-13.